learena.com: LEA Box Office

LEA Box Office

Box Office Manager:

Mary Bobko
956.523.6589
mbobko@learena.com
6700 Arena Blvd.
Laredo, TX 78041

Hours of Operation:

Non-Event Days
Monday - Friday
10:00am-6:00pm

Saturdays
12pm-4pm

Event Days
10:00am-2 Hours After Doors

Ticketmaster Charge-By-Phone

Laredo
800.745.3000

Payment Methods:

Cash, Visa, MasterCard, America Express, Discover

Other Local Ticketmaster Outlets:

HEB PLUS (McPherson)
HEB (Guadalupe)
HEB (San Dario)
HEB (Del Mar)
HEB (McPherson)

The LEA highly discourages patrons from purchasing scalping tickets since they will not guarantee access to an event. All unsold tickets in accessible seating areas will be made available to the general public 48 hours prior to an event.
LEA Main Number 956-791-9192

PAYMENT INFORMATION

One payment method per transaction is accepted at the LEA Box Office.

The LEA Box Office accepts cash, Visa, MasterCard, American Express, Discover, and personal checks. When paying with a personal check or credit card, a valid photo ID of the credit card holder or check writer is necessary in order to process the payment. There is a $29 fee on all returned checks.

WILL CALL

For all Laredo Energy Arena events, guests may pick up pre-purchased tickets at the "Will Call" window at the Main Entrance Box Office with a valid photo I.D. at . Window number 6 is the designated "Will Call" window at the LEA; however, any ticket seller may assist guests. For all LEA events, guests must present a valid photo I.D. at the LEA Box Office to pick up will call tickets. If tickets were purchased online at www.ticketmaster.com or by phone at 1-800-745-3000, the credit card used at the time of purchase along with the matching photo ID and Ticketmaster account number are necessary in order to pick up tickets. The Box Office is open Monday - Friday from 10:00 am - 6:00 pm, and on event days.

CANCELLATIONS

In the event of an event cancellation, refunds will be available at the original place of purchase. Patrons must return their paper tickets to the LEA Box Office, Various H.E.B. locations, or other Ticketmaster outlet where the tickets were bought. Those patrons who purchased tickets online at www.ticketmaster.com or who charged by phone should contact Ticketmaster at 1-800-745-3000 regarding procedures for obtaining a full refund. For additional refund information please contact Ticketmaster at 1-800-745-3000.